Customer Experience Workshops

Give your frontline teams the skills and confidence to deliver exceptional experiences.

Your teams want to do a great job.

But without the right tools, even the best employees struggle with:

• Be a trusted advisor

• Emotional customers

• Setting expectations

• Delivering bad news & Difficult conversations

• Managing escalations

• How to earn and ask for the survey

My workshops provide practical, real-world training that helps teams:

• Communicate with confidence and empathy

• Build trust in every interaction

• Prevent problems before they escalate

• Represent your organization at the highest level

The Result - Teams become:

• More confident

• More capable

• More consistent

• More trusted by customers

Which strengthens your entire organization.

These are not generic training sessions—they are transformational experiences grounded in real-world leadership and customer situations.

Camille offers half-day and full-day customized workshops, delivered either on-site or virtually. Each engagement is thoughtfully tailored to align with your organization’s goals, challenges, and team dynamics—ensuring meaningful and lasting results.