What Homebuilding Leaders Are Saying About Camille
From keynote stages to consulting engagements, homebuilding leaders share real feedback on how Camille elevates teams and improves customer experience.
Customer Experience Workshops
“It was such a pleasure having Camille come speak with the team. It’s awesome how many references I’ve already heard from my team and how they are helping each other take learnings from the session and implement them in how they are dealing with homeowners. The team really enjoyed it and I would love to continue with future sessions.”
— Craig Garrett, Corporate Director of Customer Care, Legend Homes“I wanted to share a summary of what came out of our CX workshop… The feedback from the team was both insightful and inspiring—it showed self-awareness, ownership, and a real desire to elevate how we serve homeowners and each other. This wasn’t ‘training’. It was a turning point.”
— Chris Decker, Director of Customer Care, Sekisui House Northern California“Camille trained our team on customer service, sharing valuable insights that improved our interactions both on the phone and in person. Her expertise is a great asset for any company seeking stronger customer connections.”
— Robert Brandon, General Manager, A.P.E.S Plumbing
Consulting & Process Improvement
“Working with Camille over the past year and a half has been a transformative experience for our company. Camille’s expertise in Customer Service initiatives has been instrumental in overhauling our warranty operations… Through her guidance, we reduced average completion time from 55 days to just 16 days. Her strategic insights, hands-on approach, and outstanding communication empowered our team to achieve outstanding results.”
— Cory O’Blenness, Director of Operations – Business Support (CX Consulting), Shazam Home Services“Camille has helped our teams through large changes to our processes as well as one-on-one mentorship. She has kept us on track, provided helpful resources, and shared her wealth of knowledge and experience to ensure we are getting the best results possible.”
— Brice Martin, Customer Care Manager – CX Consulting, Shazam Home Services
Keynotes & Sessions
“By far, Camille Jenkins and the team building was my favorite part! The shark mentality presentation was excellent. Camille’s presentation REALLY resonated with me. Fantastic energy, engaging real-life examples, and humor made the session enjoyable and impactful.”
— Employees of Employee Sparklight Cable, Keynote Speaker, Leadership Conference
IBS Workshop Feedback Highlights:
“She was very engaging and knowledgeable.”
“Camille was awesome!!”
“Fabulous!! Excellent speaker with engaging real life examples with added humor and great
strategic insights....very well done!!!”
“Very informative and helpful. Subject matter was spot on.”
“One of the best talks this week…very knowledgeable and interactive.”
“Excellent job formalizing a ‘common sense’ approach to customer service. Would hire her as a consultant 100/100 times.”
“Camille’s presentation was very detailed and had great flow. I would recommend it for anyone dealing with challenging customers or warranty issues.”